Refund Policy
Last updated: Oct 28, 2026
DesignPath is operated by FOP Nataliia Volodymyrivna Spiesivtseva. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, and Paddle handles refunds.
14-Day Refund
You can get a full refund for any DesignPath payment within 14 days of the charge. You don't need to give a reason. This covers the first payment and every renewal of a monthly or yearly Premium subscription.
Mentor Reviews
Reviews you haven't used yet can be refunded within 14 days of purchase. A review that a mentor has already delivered can't be refunded, because the work has been done.
Free Trials
If you cancel during a free trial, you are not charged, so there is nothing to refund.
After 14 Days
After 14 days, payments are not refunded. You can still cancel at any time, and Premium stays active until the end of the period you paid for. If something went wrong with your purchase, write to us anyway and we will look at it.
How to Ask for a Refund
- Email support@designpath.app from the address on your account, or
- Contact Paddle through the link in your receipt email, or at paddle.net.
Refunds go back to the payment method you used. Paddle usually processes them within 5 to 10 business days, depending on your bank. When a subscription is refunded, it is canceled, and your account moves to the free plan.
Your Legal Rights
This policy doesn't limit any refund rights you have as a consumer under the law of your country.